Customer Feedback

I just wanted to say a huge thank you to you for your beautiful work. My mum and mother-in-law both loved their crossword scrolls & they take pride of place in their homes. My family also took the hint that I wanted a Mum cushion for Xmas which I loved! They also got me my own family crossword scroll which I will always cherish. They were so proud of how much time and effort they each put in trying to work out the best crossword for it and were so pleased with the result, as was I.

I hope to gift and receive more of your beautiful products again in the future and wanted you to know that you are an absolute pleasure to deal with. Thanks again, Katrina Xo

Thank you so much for my personalised cushion for a friends wedding! Was very loved x Jemmah

Hey Libby, my order arrived today and we love it I am hoping I might get something personalized for Mother's Day from you thank you I will certainly recommend you for a personal touch gift. Lisa Fry

Thank you so much for the perfect cushion we had made for my parents 40th Wedding Anniversary. They absolutely loved it.. Sally

Hi Libby, I just wanted to email you quickly and say thank you again for your amazing work! The newlyweds absolutely loved their present and are very excited to have their wedding certificate done once they return from their honeymoon. 
Your work gave me the perfect gift for them, something to treasure forever that is not only elegant, timeless and unique but personal and very special. I cant wait to see it in their home and I will be sure to post a pic for you on your facebook page.
So again thank you from a very happy customer ;)  Crystal x

I have my cushion today! YEAH! LOVE IT BIG TIME. Thank you so much. Not gifting it until next weekend but super excited! I know she will LOVE it and will cry her eyes out! THANK YOU SO MUCH for doing what you do & helping to celebrate our loved ones whilst they are still with us. Often we say these sorts of things after they pass which is useless to the person being spoken of. A beautiful keepsake for her to last a lifetime. xxxx Cathy.

They are AWESOME Libby! Thanks so much. They look so amazing.  Jo Ashman - Interior Decorator

oh my gosh I'm nearly crying that looks amazing!! I love it!! I can't wait for it to arrive, Thank you so much :) Jess NSW

FYI – Just received it and it even looks better in real life!  Cheers, Irene 

Just wanted to say a big thank you for the beautiful cushion!!

It arrived on Thursday and I loved it.  Gave it to Cassie and Clint on Thursday night and they were thrilled. Thanks again, Gloria NSW

They just arrived – LOVE them.
Will definitely see where we can use you again on future projects, thanks Libby!  
Precinct Agency VIC

I just wanted to thank you and say how happy I was with the cushion that I ordered through you recently.
My Son and his Wife absolutely loved it.
I have had people ask for your details after seeing it and I have passed around the article that originally caught my eye from the North Shore Times!
I look forward to ordering more in the future!  Serena

I just wanted to say thank you for the Niki cushion. She just sent me this:
Amazing present. Actually bought a tear to my eye! I LOVE it, thank you so much xxx  Helen

Thank you Elizabeth for such a beautiful cushion and for being so lovely to deal with :)
I have my eye on another cushion that I would love to give to my sister for her birthday so will be in touch again shortly.  Alex NSW

Thank you!!! It's gorgeous, exactly what I had hoped for! Thanks also for being such a pleasure to do business with. It's very refreshing to deal with someone who communicates well and over delivers on your expectation of an online transaction. As I mentioned in my last email, I will be making another purchase soon and will be sure to recommend your product to my family & friends. Sheree

Oh my the cushions made my dad cry! He loved them! Thank you Elizabeth! Jess

Just wanted to say THANK YOU so much for my beautiful pillows and table runner. You have a fantastic business, great communication and speedy delivery. The “Mama” pillow for my Mum is especially poignant, as we are about to separate Mum from Dad after 53 years of marriage and place her in Nursing Home as she has dementia. Her pillow will be a great help when people ask her who her grandchildren are etc...
Merry Christmas and thanks again,
Regards,  Susie 

They arrived!!! They look FANTASTIC!! I absolutley love them!!!! THANK YOU SO MUCH!! I can't do any more exclamation marks!!! Jess

Our puppy cushion arrived yesterday (on a Sunday!!!) and it looked even more amazing in person! So excited to see my MIL's face on Christmas Day!   Chris

OMG Libby you just made me cry!! It is absolutely gorgeous!! Thank you...thank you....thank you!  Mel -xx

Hello Elizabeth, Thank you very much...your beautiful cushions arrived just in time for the anniversary party on Saturday! Can't wait to see their faces when they see their own beautiful cushion!  Catherine

Hi Libby
Just received the cushion... it is beautiful.  Candy won't be able to read the words herself, but she will love that is all about her!!!  Many thanks for your gorgeous work.   Gloria

Hi Elizabeth, It just arrived it is absolutely gorgeous! 

Thank you so so much it is a perfect present for my special mum. She will love it. I'm looking forward to thinking of other cushions I can get made for people.
Thanks again x Fiona NSW

Hi Libby,

Georgia just loved her beautiful cushion. Go ahead and share whenever!  You should be soo proud that you make so many people happy with your wonderful creative work!  Thanks again, just about to hop onto your website to order some more of your wonderful creations!   Deb

 

Hi Elizabeth I just received this today and absolutely LOVE it. It is so beautifully made, I am just so happy. Thank you so so much. Feel free to put this on your wall, just not until after Chrissy hehe. Thanks again, I can't wait to see the ones for me babies. Wishing you many blessings, for that's what I feel I've been. Lis

I wanted to touch base with you and say a HUGE THANK YOU!  The anniversary cushion has arrived  and it is amazing, you are one talented lady….. My parents loved the cushion and I have been recommending your services to EVERYONE!! Thanks again.. Karla QLD

I just wanted to let you know that I have collected the cushion and absolutely love it!  Mum is going to as well I’m sure.  Thanks so much.  I’m sure I’ll be back for some more very soon. Jo NSW

 

Thank you so much for the beautiful cushions, my son told me his was the best present he ever got. As he only gets to see his daughter every second weekend he said it will always be special to him. De-anne NSW

 

Hi Libby, the cushion arrived on Monday I think and it is just great. Mum will love it! Thank you so much for your wonderful product and great service. I will definitely be back next year to order more! Have a wonderful Christmas!Best wishes, Natasha

 

Hi Elizabeth,  Just want you to know that I'm thrilled with the boy's cushions. Thank you! They look beautiful on their beds. Very stylish. Thanks again, Mandy

 

Oh Elizabeth!! We received our cushion on Monday and we are SO thrilled with it. Even my hard to impress hubby said 'that's pretty cool' that's high praise from a man of little words! We will definitely be recommending you and can't wait to use your service again. Have a wonderful holiday season! Sabrina VIC

 

Libby – my mother loved her cushion! Could not recommend your quick service, friendliness or your cushions more! So beyond happy! Thanks again! XXXX  Alicia NSW

 

Your wonderful cushion arrived today, it's wonderful!!!! Thanks so much Libby, I'm so glad I chose this as their gift. Jo x

 

I like you thank you so much for my cushion, my girlfriend loved it she even had tears. You do a fantastic job. Cheers, Linda

 

Emailing to let you know that my mother-in-law absolutely loved the cushion! We gave it to her at lunch yesterday and she was thrilled. She even called me later that evening to thank me again. I dare say that you will probably get some follow on business as she thinks a few of her friends will love it to. Oh and if there are any more grandkids we will need to get an updated version! Thanks again! Emma

 

How on earth you have time to make so many gorgeous items, keep FB update and then have the most incredible customer service to send me a personalised "your item has been sent" email, is beyond me. You must be a super mum, as well as having the best time management skills in the universe!  I can see myself buying these personalised gifts for every wedding, new baby and special occasion for years to come! I'll be much more organised next time and order my Mother's Day one for Mum in January when hopefully you won't have to be working 24 hours a day! Thanks again for such an amazing experience! Cheers, Sally

 

Dear Libby, Thank you so much for your quick turnaround with my almost last-minute valentines day cushion request! It is fantastic! Gerry (Gezza) laughed out loud when he first laid eyes on it - I thought it would go on our bed, but he's so proud of it he's demanded it goes in the living room. Thank you again! Best wishes, Kate NSW